FAQs

How do I place an order? 

To place an order simply follow the steps below:
  1. Select the item you want to purchase.
  2. Add the item to your shopping cart.
  3. Click on your shopping cart to proceed to the checkout.
  4. Enter Billing & Shipping details and applicable Promo codes.
Select your method of payment. Credit card details will be entered on the same page while those paying with paypal will be redirected to the paypal website to complete the order. 
Your order would be completed upon following the steps' given. You would receive an order confirmation email sent to you upon checkout. 


After placing an order, how would I know when I would receive my item? 

  1. If you have ordered an item that is ready to ship, it will be dispatched within 48 hours. Courier services would take about 2-3 working days from then.
  2. If you have ordered an item that needs processing time we would take an average of 7 working days to dispatch your item. Courier services would take about 2-3 working days from then.
  3. You would be notified in the email on the time frame of the dispatch of your item. Once item has been shipped you would be given a tracking number to track your shipment. 


What is the recommended way to care for the item? 

We recommend dry cleaning for all Kazoya's product. 




Menu

Settings

Create a free account to use wishlists.

Sign in